Senior Technical Writer at Centrify Corporation
Santa Clara, CA, US
If so, you'll be right at home at Centrify. We are always looking for talented, motivated individuals who would like to help us design, build, sell and support the next generation of integrated software solutions as we redefine security from a legacy static perimeter-based approach to protecting millions of scattered connections in a boundaryless hybrid enterprise!

The Centrify technical publications team is based in Santa Clara, and consists of experienced and technically adept writers with a passion for communication and technology. Writers work directly with product and field teams to develop technical documentation that describes complex products in a natural and intuitive way. We are looking for a seasoned technical writer to join the team and help document the infrastructure services that are a large part of our Centrify Identity Services platform. If you are articulate, technical, creative, and passionate about writing great technical documentation, and being part of a collaborative team, we want to talk with you!

Primary responsibilities

Work with product, engineering, and field teams, as well as the publications team, to design and write effective online help and other documentation for IT administrators and other customer audiences
Take ownership of areas of content, revising current documentation to cover all information needed by customers for each release, and being responsible for verifying and publishing quality documentation on schedule
Learn, use, and help improve our documentation and processes, working with the rest of the technical publications team and the extended team of subject matter experts
Help migrate current documentation from FrameMaker and WebWorks delivery to MadCap Flare
Required Experience:

Bachelor’s degree or equivalent experience
Excellent writer and overall communicator
Analytical and organized, excellent time manager and a self-starter
Adapting comfortably to change
6+ years of technical writing experience with computer-related companies
3+ years of experience writing documentation for enterprise computer software
Proven ability to learn complex software applications quickly and explain them clearly
Ability to elicit information needed from developers and other product team members
Ability to thrive in a fast-paced environment
Solid FrameMaker skills
Experience with MadCap Flare a plus
Experience with complex integrated solutions similar to Centrify solutions a plus
Centrify offers competitive salaries and an excellent benefits package, including medical, dental, vision and life insurance. We also provide an Employee Assistance Program, paid holidays, paid time off, flexible spending account, stock options, 401k, and more. This is just part of what made Centrify one of Glassdoor's "Best Places to Work in 2016"!

Centrify Corporation is an Equal Opportunity Employer, committed to providing a diversified work environment, free of discrimination and harassment.

For more information regarding our company, or to search for all available job openings, please visit our website at

Centrify does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers.